This is a quick note to say thanks for the great work that you and the SERVPRO team have been doing so far.  After the extensive fire damage that started in our garage, SERVPRO has been with us every step of the way---from securing our home, developing an inventory of household items, cleaning up the damage, and rebuilding.   We have been particularly impressed the professionalism, know-how, and collaborative nature of the SERVPRO team.  SERVPRO has worked seamlessly in communicating and coordinating with all stakeholders involved, including the fire department, insurance company, and, most of all, my wife and I.   We are glad we have SERVPRO as a critical member of the team that will get us back in our home and back to normal as fast as possible!

Keep up the good work SERVPRO.  We are counting on you, and are confident based on what we’ve experienced so far, that we made the right choice!

After experiencing an oven fire on our manufacturing floor, resulting in our entire facility being covered in soot, we were at a complete loss. Not knowing where to turn or what to do first, just then a representative from SERVPRO showed up at our door, what a blessing.

We met with SERVPRO, discussed the incredible amount of clean-up and restoration we were looking at and how long they thought it would take to complete. After a lot of brainstorming we were able to come up with a plan that would have us operational in 10 days. We all knew this was extremely aggressive, but our customers, employees and their families were counting on us to succeed.

Over the next 10 days SERVPRO had crews here around the clock. As for the amount of work getting completed each day, the plan was so well orchestrated by SERVPRO that at times it looked effortless. The communication was clear and direct, and everyone was on point.

On the 10^th day SERVPRO true to their word had us operational. I’m not sure what would have become of our situation if it hadn’t been for the Leadership of Bill Kelly and the SERVPRO team. We are extremely grateful for the guidance provided by the SERVPRO team.

We could not thank them enough!

Great work and very professional! Highly recommend them if you are in Bucks County!

The team was very professional, on time and within budget. All members of the team were personable, polite and very understanding of the stress a homeowner feels during the process. Great professionalism with the proper concern. The are truly pros!

Good evening and thank you for the opportunity to provide feedback on my experience with SERVPRO, and more specifically, Jacob. 

 

Unfortunately, due in part to the water damage and more so to it having necessitated a move sooner than we planned I do not have a working printer at this time. That said, I'd be remiss if I didn't at least send an email saying how excellent Jacob was as a representative of your company and even more so as a person. 

 

He was incredibly supportive in easing our concerns surrounding the overall situation and the process for resolving such. He was also very quick and adaptable to our schedule while being very professional and punctual. 

 

No complaints. I hope to never need your company's help again, but if I do I have no doubt I'd call Jacob first. 

I never expected to return home from work, and find that my living room was flooded. But that's exactly what happened after a big storm hit our region last summer. After calling these water damage repair experts, my living room was back to being a "man cave.” Thanks, SERVPRO.

After some tenants I rent to left a living room full of flood damage, I had to turn to these professionals to fix the damage. Thank you for helping me solve my flood problems!

This process was the first time for me with water damage. I'm very impressed! Very nice and polite employees!